Frequently Asked Questions
Roadside Assistance FAQ
Roadside Assistance FAQ
How do Roadside Service Plans Work?
Your nationwide coverage plan is available simply by calling the number you are provided with your membership. Once you call for help, trained technicians will be dispatched to your location.
What Types of Vehicle are Covered?
All types of vehicles are covered, including cars, trucks, motorcycles, boats, RVs and more.
Who Will be Dispatched to Help Me?
A trained technician located in the area you are in will be dispatched to your location. Services are nationwide.
Can I Use my Plan Even if I am in Someone Else’s Car?
Yes, your plan follows you, not your car. Therefore, even if you are a passenger in someone else’s car, you can use your membership to call for help.
Will I Pay for a Tow Truck if I Need One?
No. Your membership fee covers your service. If you are in an accident, you can choose to call your plan for a tow truck, rather than use some random service that shows up, unless your vehicle is blocking traffic or in an unsafe location.
